adidas產品測試之十三－輕鬆跑

關於同步出錯的問題?

原廠提出疑問幾點說明：

the sync issue: there could be many reasons for that.

I'll ask our technical team about the 10 hours of working out if there could be a solution, but i'm not sure if it's possible after deleting some files. Maybe the user can restore the files from his trash. Generally miCoach Pacer can store up to 32 hours of workout time or up to 40 workouts (whichever comes first).

看來micoach可以存到32小時的資料量不過我還沒有測試過

等本週100k挑戰賽(天氣允許的話會同時攜帶micoach做一次超

過10hrs測試)

第一次試過10hrs上傳失敗連帶的誤刪檔案也把micoach給弄掛了

還好後續有利用到恢復步驟復原。

Therefore I’m going to ask you some questions, which can be answered shortly.
- We need his name and his email address he used to sign up at miCoach.
- Is this his first attempt at synchronization?
- Has he ever been able to successfully sync?

有成功也有失敗過用

1.我用hp nb 上傳很容易失敗(有成功過)

2.用另一台asus nb vista很少同步失敗(有失敗過)

目前已經排除自動播放導致同步失敗問題，另外joel也提到他也發

生同步失敗問題只是目前還不確定是什麼原因?

可以確定應該都是使用個人家庭電腦很少用公司的電腦
If so, how is this experience different from the time when he was able to successfully sync? What did he do differently? What changed? (Different computer, different account, at home vs. at work?)
- Does he have administrative permissions on his computer or is he signed on his machine as a “guest”?
- Is he synchronizng from a home computer or work computer?
o If this is a work computer, is he synchronizing within a corporate network? Does his corporate network typically have strict security settings?
o Does he have any proxy setting set up on your computer?

至於系統環境及軟體版本可能要求原廠要给一個標準

不然同步失敗問題恐怕不好解決。

Details we need about the machine
• What Operating System is he using? (Mac, Windows?)
• What Operating System version is he using?
o Microsoft Windows XP (SP2 or later)
o Microsoft Windows Vista
o Microsoft Windows 7
o Mac OS X v10.4.x or later
o Mac OS X v10.5.x or later
• Does his system match the system requirements?
Hardware / Machine
Processor speed: 600MHz or faster
Disk Space: 100MB of free hard disk space
RAM: 256MB
USB Port: 1.1 or 2
Web Browsers
Microsoft Internet Explorer 6.0 or later
Firefox 2.x or later
Safari 3.x or later
Operating Systems
Microsoft Windows XP (SP2 or later)
Microsoft Windows Vista
Microsoft Windows 7
Mac OS X v10.4.x or later - Java Runtime Environment 1.5 required which is obtainable through software update
Mac OS X v10.5.x or later